Shipping & returns

Dear FSS Customers,
Important Announcement!!!
Please note that our associate artisan Meng Lei will be away visiting
Taipei April 6th – through May 5th. We have stocked up on certain items but
the custom charms and bracelets she creates will need to wait until after
her return as we cannot guarantee they are in stock. We hope this is not too
much of an inconvenience. 
You can send us an email inquiring about items before placing your order at 
Thank you for your business,
Wishing you good Feng Shui!
Feng Shui Shopper

Most items are shipped within 2-3 business days of purchase. Shipping prices and delivery times may vary when shipping to cities outside the continental US.


IMPORTANT! Please contact us before ordering from outside the continental US via email at


Custom-made products by Meng Lei are being created especially for you and this takes time. Therefore, please allow two to three extra days for your order to arrive.


We are always trying to refine and upgrade our shopping cart system. If you experience an error message during check-out, copy the error message and e-mail it to us at We love speaking to you in person too, so feel free to call us at 1-877-898-7606 to place your order over the phone.



Prices subject to change / Re-stocking Fee is 15% of the total. No returns on specialized custom items.


If you are interested in Express Mail delivery, please call our toll free number 1-877-898-7606 AND contact

us via email  Extra charges will apply. California residents add 8.75% sales tax.

No returns on specialized custom items.


Note: In observance of the Lunar New Year holiday we will be closed Saturday January, 28 2017 and will re-open on Tuesday 1/31/17 orders will be processed then. No exceptions!